Terms of Service

Terms of Service

Overview

Welcome to Big Caddy Golf. This website, located at https://bigcaddygolf.com, is operated by Big Caddy Golf Pty Ltd. By visiting our site and purchasing from us, you agree to the following Terms of Service, along with any additional terms, policies, or disclaimers outlined on our site. Please read these Terms of Service carefully before using the website. If you have any questions, feel free to get in touch.

1. Use of Our Website

You agree to use this website for lawful purposes only. You must be at least 18 years old to make a purchase. By using the site, you confirm that you will not use it for any illegal, unauthorised, or harmful activities.

2. Products and Services

Product Descriptions
We do our best to ensure product descriptions and images are as accurate as possible. Occasionally, there may be minor errors. We reserve the right to correct any inaccuracies at any time, and will notify you if a correction affects your completed order.

Pricing and Availability
All prices on our US website are listed in US Dollars (USD). Pricing and availability may change at any time without notice. If a product is out of stock, we’ll contact you with an option for a refund or exchange.

Product Use
Our card game and accessories are designed for recreational use only. We are not responsible for damage, injury, or misuse resulting from how the product is used.

3. Orders and Payments

By placing an order, you agree to provide accurate, complete information. We reserve the right to cancel any order that appears fraudulent or contains errors.

Payment Methods
We accept all major credit cards and other payment options available through our checkout provider. All transactions are securely processed.

Billing Accuracy
Big Caddy Golf reserves the right to refuse or cancel any order. If this occurs, we will notify you via the email or phone number provided at checkout.

4. Shipping and Delivery

Processing Times
Orders are processed within 1–2 business days. You’ll receive tracking details via email once your order is on the way.

Estimated Delivery Times
United States: 3–7 business days
Canada: 7–14 business days

Delivery timeframes are estimates only and may vary due to postal delays or customs processing. We’ll keep you informed of any major delays.

5. Returns and Refunds

We want you to be happy with your order. For eligible items, we offer refunds or exchanges within 14 days of delivery. To qualify:

  • The item must be unused, in original condition, and returned in original packaging

  • You must provide proof of purchase

If 14 days have passed since your delivery, we can no longer offer a refund or exchange.

For all return or exchange enquiries, please contact us at support@bigcaddygolf.com.

6. Intellectual Property

All content on this site, including text, images, graphics, branding, and logos, is the property of Big Caddy Golf Pty Ltd and is protected by copyright and trademark laws. No content may be copied or reused without written permission.

7. Limitation of Liability

To the fullest extent permitted by law, Big Caddy Golf will not be liable for any damages, injuries, or losses arising from your use of this website or our products. This includes, but is not limited to, delays, service interruptions, product misuse, or website errors.

8. Indemnification

You agree to indemnify and hold harmless Big Caddy Golf Pty Ltd, its employees, directors, and affiliates, from any claims, losses, or legal fees resulting from your breach of these Terms or your use of our website.

9. Changes to These Terms

We may update these Terms of Service at any time. It is your responsibility to review them periodically. Continued use of the site after any changes indicates your acceptance of the revised terms.

10. Contact Information

For any questions about these Terms of Service, please contact:
Big Caddy Golf Pty Ltd
Email: support@bigcaddygolf.com